To ensure you are completely satisfied with every product you purchase from Voler, we provide a 100% satisfaction guarantee. If a non-customized product does not meet your expectations, you are welcome to return it within 90 days from the date of purchase for a prompt replacement or a full refund.
Please see our returns page for information about returns and exchanges.
*Customized products ordered through the Custom Express Design Studio or Full Custom Department cannot be returned due to the specialized nature of the products. Please note that artwork proofs are sent by e-mail for all Custom Express orders and require customer approval before receiving an order confirmation or proceeding to production. Artwork proofs are sent by e-mail for all Full Custom orders. Once all details are worked out, full sized proofs are sent for final approval before production begins. Sizing samples are available upon request for Full Custom orders.