Customized products ordered through the Custom Express Design Studio or Full Custom Department cannot be returned due to the specialized nature of the products.
*Please note that we do all that we can to ensure you are happy with your custom order prior to ordering. To this end, artwork proofs are sent by e-mail for all Custom Express orders and require customer approval before receiving an order confirmation or proceeding to production. Artwork proofs are sent by e-mail for all Full Custom orders. Once all details are worked out, full sized proofs are sent for final approval before production begins. Sizing samples are available upon request for Full Custom orders.