Returned items can take 1-2 weeks to get to us even if the package was shipped within California. Requests are then processed as quickly as possible in the order they were received, usually within 1 business day. An e-mail will be sent to the e-mail address on file for your order when your request has been processed. Though it typically does not take this long, please allow 3 weeks for shipping and processing. If you have not received that e-mail within 3 weeks of shipping your return, please contact us and we will be happy to check the status.
How do I know if my return has been received?
